The Bilingual Advantage: Improving Performance By Speaking Manager And Consulting Engineer
Presented by Stephen R. Balzac
Conflicts between managers and consulting engineers are almost legendary. But why do managers and consulting engineers so often find themselves at loggerheads? At times, it seems as though they are speaking two separate languages. In fact, they are. In this talk, you will learn how managers and consulting engineers view the same problem and why there is a difference. You will also learn the key techniques that you can use immediately to create bilingual teams, thereby improving performance and reducing misunderstanding, argument, and failure work at your clients.
Attendees will learn:
- How to communicate their specific value.
- How to communicate that a successful result is less expensive than fixing an unsuccessful one created by an inexperienced consultant.
- How to resolve conflicts about lead-time, cost, size/packaging, testing, documenting.
Stephen R. Balzac is a consultant, author, and speaker. He is the president of 7 Steps Ahead (7stepshead.com), an organizational development firm focused on helping businesses get unstuck and turn problems into opportunities.
Steve has over twenty years of experience in the high tech industry as an engineer, manager, entrepreneur, and consultant. He is a popular speaker on topics ranging from leadership, innovation, learning, organizational change, and motivation. In additional to publishing over a hundred articles on different aspects of organizational performance, Steve is the author of The 36-Hour Course in Organizational Development, published by McGraw-Hill, and Organizational Psychology for Managers. He is a contributing author to Ethics and Game Design: Teaching Values Through Play.
No stranger to the demands of maintaining peak performance under highly competitive and stressful situations, Steve is a fifth degree blackbelt in jujitsu and a former nationally ranked fencer.
Steve appears in Under the Boardwalk: The Monopoly Documentary movie, and has the distinction of being the only guest personally panned by a New York Times movie critic.
The meeting is open to the public. No charge for Consultants Network members or Olin College students/faculty; $5 entrance fee for all others. Casual dress.
The Consultants Network meeting starts at 6:30 PM. The meeting location is at Olin College, 1000 Olin Way, Needham, MA, in Academic Center 113.
From the East or West
Take the Massachusetts Turnpike to Exit 15 (Interstate 95/Route 128; if driving from the East; Exit 14 if driving from the West). After the tolls, follow the signs for Route 95/128 South. Exit Route 95/128 South at exit 19B (Highland Avenue, Needham). Follow Highland Avenue for 1.5 miles to a three-way intersection with Chapel and May Streets; bear slight right onto Chapel Street (to the right of the gas station). Take a right at the first light onto Great Plain Avenue/Rte 135. Then follow "From Great Plain Avenue" directions below.
Take Route 95/128 to exit 19B (Highland Avenue, Needham). Follow Highland Avenue for 1.5 miles to a three-way intersection with Chapel and May Streets; bear slight right onto Chapel Street (to the right of the gas station). Take a right at the first light onto Great Plain Avenue/Rte 135. Then follow "From Great Plain Avenue" directions below.
From Great Plain Avenue
Proceed on Great Plain Avenue for 1.5 miles and the Olin College campus will be on the right. Enter the campus at "Olin Way" and follow the road around to the left to parking lot A, which provides access to all campus buildings. The meeting is in the auditorium at "Milas Hall", which is the first building to the right, as you walk up from the main lot. Handicap parking is available.
Olin Way to enter the campus.
Check the Consultants Network website for details and last minute information of our upcoming lectures series for 2012-2013
For more information, e-mail firstname.lastname@example.org or email@example.com; or contact the chairman Steven Greffenius at 781-223-1396. The Consultants Network website is at www.boston-consult.org.